Shanrene, Inc., is open during the normal business hours of 9am - 5pm Central Time Monday - Friday, excluding holidays.
In order to keep prices down and response time up, Shanrene support is done via email or on-line chat. We monitor our support area and online chat constantly during the day and normally respond VERY quickly!
Best and fastest ways to contact us:
1. Online Chat. If we are online, click the button below!
2. Start a support ticket - our support emails are monitored over 12 hours per day!
The fastest way to contact us is to either use the email or on-line chat system you see at the bottom of each page.
Every customer is important to us!
PO Box 552
Altoona, IA 50009